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Privacy


Privacy Policy

Protecting personal data is important to HUBERLAB. AG, Industriestrasse 123, 4147 Aesch, Switzerland ("HUBERLAB.", "we," or "us"). Therefore, HUBERLAB. AG processes personal data in accordance with applicable data protection law. This privacy policy describes what personal data we collect and process about you, the purpose of this processing, and the rights you have regarding your personal data.
 

1. Data Controller

Responsible for the data processing described in this privacy policy is:
Mr. Nicola Mele
Industriestrasse 123
4147 Aesch (Switzerland)
[email protected]

Concerns or questions regarding the processing of personal data can be addressed in writing or by email to the contact point mentioned in section 12.
 

2. Categories of Processed Personal Data, Purpose of Processing, and Legal Basis

In the context of your use of our website and/or your business relationship with us, HUBERLAB. processes the following personal data:

  • Contact information such as first and last names, business address, business phone number, business mobile number, business fax number, and business email address,
  • Payment data, such as information required for processing payment transactions or fraud prevention, including credit card information and card verification numbers,
  • Other personal data that you voluntarily provide (e.g., during registration on our website or in the context of inquiries to us) or that is otherwise required in the course of a contractual relationship with HUBERLAB. AG, and
  • Information that is automatically sent to us by your web browser or device, such as your IP address, device type, browser type, previously visited website, visited subpages, and the date and time of the respective visitor request.

We collect most personal data directly from you (e.g., when communicating with you or using our website). However, we may also collect personal data from third parties or from publicly accessible sources (e.g., telephone directories or similar public registers, commercial registers, media), or generally from the internet.

Subject to exceptions in individual cases, you are not obliged to disclose your personal data. However, to receive services from us or to enter into a contract with us, you must provide certain personal data. Similarly, the use of our website is not possible without disclosing certain data.

We process your personal data for the following purposes:

  • Enabling the use of the functions of our website,
  • Communicating with prospects and customers about our products, e.g., to process inquiries or provide further information about products,
  • Planning, conducting, and processing the (contractual) business relationship between HUBERLAB. AG and customers, e.g., to process product orders and collect payments,
  • Conducting customer surveys, marketing campaigns, market analyses, contests, competitions, or similar actions and events,
  • Enforcing our terms of use, asserting and defending legal claims, and defending against fraudulent and similar actions, including attacks on our IT infrastructure,
  • Compliance with (i) legal requirements (e.g., tax and commercial retention obligations) and (ii) existing obligations to conduct compliance screenings (to prevent economic crime or money laundering),
  • Business management and risk management,
  • Security purposes and access controls, and
  • Business transactions.

The legal basis for data processing is:

To the extent that the processing of personal data is necessary for the conclusion or performance of a contract, the data processing is based on this legal basis. Furthermore, the processing of personal data is carried out if necessary to safeguard our legitimate interests or due to legal obligations and is legally permissible. If you have given consent for the processing of your personal data for specific purposes, we will process the corresponding personal data within the scope and based on this consent, unless another legal basis exists and is not required.
 

3. Processing of Customer Personal Data for the Purpose of Sending Product Information

We want to keep our customers informed about the product portfolio of HUBERLAB. AG and about innovations and attractive offers. Therefore, we process the email address of our customers to inform them about products of HUBERLAB. AG that are related to products previously purchased in the past.

You have the right to object to the processing of your personal data for this purpose at any time. Please contact us in this case at: [email protected]
 

4. Cookies

We use cookies on our website. Cookies are small files that are stored on your device and store certain settings and data for exchange with our pages via your browser.

We use cookies that are necessary for the execution of specific functions of the website (e.g., cookies that allow you to add a product to the shopping cart, etc.).

For the purpose of usage analysis and the tailored design of our website, HUBERLAB. AG also creates usage profiles with information about the subpages you have visited and actions you have taken using the Google Analytics web analytics service (see section 5.1). The creation of usage profiles is based on pseudonymous data, i.e., no direct reference to your person is made by HUBERLAB. AG.

You can object to the creation of usage profiles by clicking here. This will set an opt-out cookie in your browser. This cookie does not contain personal data, but allows HUBERLAB. AG to exclude the creation of usage profiles through Google Analytics.
 

5. Analysis Tools / Tracking Tools


5.1. Google Analytics

For the purpose of customizing and continuously optimizing our website, we use Google Analytics, a web analysis service of Google Inc. (https://www.google.com/intl/en/about/) (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; hereinafter "Google"). In this context, pseudonymized usage profiles are created and cookies (see section 3) are used. The information generated by the cookie about your use of this website, such as

  • Browser type/version,
  • Operating system used,
  • Referrer URL (the previously visited page),
  • Host name of the accessing computer (IP address),
  • Time of the server request,

is transmitted to a Google server in the USA and stored there. The information is used to evaluate the use of the website, to compile reports on website activity, and to provide other services related to website and internet usage for market research and the customized design of these web pages. This information may also be transferred to third parties if required by law or if third parties process this data on our behalf. Under no circumstances will your IP address be merged with other Google data. IP addresses are anonymized, so that an assignment is not possible (IP masking).

You can prevent the installation of cookies by setting your browser software accordingly; however, we would like to point out that in this case you may not be able to use all functions of this website to their full extent.

You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available at the following link (https://tools.google.com/dlpage/gaoptout?hl=en).

In addition to the browser add-on, especially for browsers on mobile devices, you can also prevent Google Analytics from collecting data by clicking on this link. An opt-out cookie is set to prevent the future collection of your data when you visit this website. The opt-out cookie is only valid in this browser and only for our website and is stored on your device. If you delete the cookies in this browser, you must set the opt-out cookie again.

Or you can click here:

Deactivate Google Analytics

For more information on data protection in connection with Google Analytics, please refer to the Google Analytics Help Center (https://support.google.com/analytics/answer/6004245?hl=en).

5.2. HubSpot

This website uses services from the software manufacturer HubSpot. HubSpot is a software company from the USA with a branch in Ireland.

Contact:
HubSpot
European Headquarters
Ground Floor, Two Dockland Central
Guild Street, Dublin 1
Ireland
Phone: +353 1 5187500
 

  • Content management (website and blog)
  • Email marketing (newsletter and automated mailings, e.g., to provide downloads)
  • Social media publishing & reporting
  • Reporting (e.g., traffic sources, access, etc. ...)
  • Contact management (e.g., user segmentation & CRM)
  • Landing pages and contact forms

This information as well as the content of our website is stored on servers of our software partner HubSpot Ireland. We can use it to contact visitors to our website and to determine which services of our company are of interest to them.

All information collected by us is subject to this privacy policy.

We have concluded a data processing agreement with HubSpot Ireland and fully implement the resulting requirements. This ensures that HubSpot guarantees data security.

HubSpot is certified under the conditions of the "EU - U.S. Data Privacy Framework" and is subject to the TRUSTe's Privacy Seal as well as the "U.S. - Swiss Data Privacy Harbor" Framework.

MeMore information about HubSpot's privacy policy can be found here.

More information from HubSpot regarding EU data protection regulations can be found here.

More information about the cookies used by HubSpot can be found here & here.
 

6. Links to Other Websites

This privacy policy applies only to the HUBERLAB. AG website and offers, and not to third-party websites and applications. Our website may contain links to third-party websites and applications that may be of interest to you. HUBERLAB. AG is not responsible for the collection and use of your data in connection with websites or applications not operated by HUBERLAB. AG, as well as for their content.
 

7. Transmission and Disclosure of Personal Data

To the extent permitted by law and deemed appropriate by us, we may disclose your personal data to third parties in Switzerland and worldwide abroad (e.g., EU countries and the USA) as part of our business activities and for the purposes mentioned in this privacy policy. HUBERLAB. AG may transmit your personal data to:

  • Group companies,
  • Partner companies, if required in connection with the initiation, performance, or processing of the business relationship with you, 
  • IT service providers who process data as part of their services (such as IT maintenance service providers),
  • Courts, arbitration tribunals, authorities, or legal advisers, if required to comply with applicable law, or to assert, exercise, or defend legal claims, or
  • Third parties who collect data about you through our website (see sections 4 and 5).

If data is transferred to a country without appropriate legal data protection, we ensure adequate protection by using sufficient contractual guarantees (especially on the basis of the EU standard contractual clauses) or "Binding Corporate Rules," or we rely on the legally provided exceptions (especially consent; contract fulfillment; protection of an overriding public interest; establishment, exercise, or enforcement of legal claims; data made publicly available by the user; necessity for the protection of the integrity of the data subjects). You can request information about the appropriate safeguards at any time by providing a copy of an official ID. However, for data protection reasons or reasons of confidentiality, we reserve the right to redact or provide only partial copies of such guarantees.
 

8. Profiling and Automated Decision-Making

The processing of collected personal data may be automated for the purpose of evaluating certain personal aspects (so-called profiling). We use profiling, in particular, in the following areas or for the following purposes:

  • Offering and further developing our products, services, and online services;
  • Targeted advertising and marketing, unless you have objected to the use of your personal data;
  • Market and opinion research;
  • ERP (e.g., order confirmation, delivery notes, and invoices).

In principle, we do not use fully automated decisions for the establishment and execution of contractual relationships or for any other purpose. However, if we make a fully automated decision in individual cases that is associated with a negative legal consequence or significantly affects you and for which you have not given prior explicit consent, we will inform you accordingly. We ensure that an appropriate contact person is available so that you can comment on the relevant automated individual decision and that this decision is reviewed by a human being at your request.
 

9. Storage Periods

Unless an explicit storage period is specified at the time of collection (e.g., as part of a declaration of consent), your personal data will be deleted as soon as it is no longer necessary to fulfill the purpose of storage, unless legal retention obligations (e.g., tax and commercial retention obligations) prevent deletion.
 

10. Security Aspects

We take appropriate technical and organizational measures to protect the personal data we process from unauthorized access by third parties, unauthorized or unlawful processing, unintentional disclosure, loss, and misuse. These security measures are regularly reviewed and adapted to technological progress and the legal framework.
 

11. Your Rights as a Data Subject

In accordance with applicable data protection law, you have the following rights in relation to your personal data processed by us:

  • Right of access (Art. 15 GDPR),
  • Right to rectification (Art. 16 GDPR),
  • Right to erasure (Art. 17 GDPR),
  • Right to restriction of processing (Art. 18 GDPR),
  • Right to data portability (Art. 20 GDPR),
  • Right to object (Art. 21 GDPR), and
  • Right to withdraw consent (Art. 7 (3) GDPR).

Please address your requests and inquiries to the contact mentioned in section 12. To process your inquiries and requests for the exercise of your rights, we may request proof of your identity. We will carefully examine your request and provide you with all necessary information within the statutory time period.

In addition, you have the right to lodge a complaint with a data protection supervisory authority (Art. 77 GDPR) if you believe that the processing of your personal data violates applicable data protection law.


12. Contact Information

For inquiries regarding the processing of personal data and to exercise your rights as a data subject, you can contact our data protection officer directly:

Mr. Nicola Mele
Industriestrasse 123
4147 Aesch (Switzerland)
[email protected]
 

13. Changes to the Privacy Policy

We may update our privacy policy from time to time, e.g., when introducing new technologies or in response to changes in legal or regulatory requirements. We therefore recommend that you read this privacy policy again from time to time. Substantive changes to this privacy policy will be communicated to you through appropriate means.

Status August 2023